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Adminify UI Causes 500 Error for Not Logged In visitors

  • Post
    Avatar of line49.design
    line49.design
    Customer
    Hi there,

    After activating Adminify, we have seen that anonymous visitors to our websites get a 500 error on the front end. This has happened at times on multiple sites we’ve tried.

    Now that you’ve added Adminify UI as a module we can toggle on/off, I was able to narrow down the cause to that module.

    Current example (see attached):
    https://www.kristenandjamie.com

    I want Adminify UI because it provides a white label effect via its main logo. However we can’t use if it conflicts with the well-established theme and plugins we’re using:

    Kadence Theme
    Kadence Blocks
    EWWW Image Optimizer
    Gravity Forms
    Easy Updates Manager Premium
    ManageWP
    Rank Math SEO
    UpdraftPlus Backups
    Wordfence Security

    I can get you a login account.

    Also: I’m within the 14 day refund period so I’d like this issue noted in case a refund becomes necessary.

    Attachments:
    You must be logged in to view attached files.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Replies
    Avatar of Philip Levine
    Philip Levine
    Customer
    I am an end user like yourself – Can you by chance enable debug mode on WordPress so it will show the 500 error as to point to what / where the issue is.

    While I’m not using Kadence I’m using pretty much all the rest of those plugins and haven’t seen this isuse

    Avatar of Liton
    Liton
    Admin
    Hello,
    This needs to check on your website. All your plugins/theme has been tested without any bugs.
    Please send your information:https://wpadminify.com/provide-login-details/

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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